The eCiggy, at your service.

Do you need assistance?

The eCiggy customer service team is here to help! Our friendly and knowledgeable representatives are available via phone, email or chat. We are here to help you any way we can. The best way to communicate with us is via email.

Customer Service Hours:

Monday - Friday: 10:00AM - 5:00PM PST

Mailing Address:

The eCiggy
5740 Corsa Ave,
Suite 102,
Westlake Village, CA 91362

The eCiggy Customer Service

Support available in English


Call Us Monday - Friday from 10am - 5pm PST

Send Us A Message

Affiliate Inquiries

For Affiliate Inquiries, please visit:

Wholesale/B2B Sales

For wholesale inquiries, please visit:

Press & News Inquiries

For press inquiries, please call 818-639-2449

Contact the customer service team at The eCiggy for help deciding which e cigarette or vaporizer to buy. The eCiggy service representatives are available to answer your questions and provide assistance Monday through Saturday.